1. Information We Collect
We collect information to provide you with a seamless delivery experience ("sharp sharp" delivery).
- Personal Information: Name, email address, phone number, and delivery addresses.
- Payment Information: We do not store your full card details. Payments are processed by secure third-party gateways (e.g., Paystack/Flutterwave).
- Location Data: We collect precise location data from your device to facilitate delivery tracking and address selection.
- Usage Data: Information about how you interact with our app, your order history, and device information.
2. How We Use Your Data
We use the information we collect for the following purposes:
Service Delivery
To process your orders, manage payments, and deliver food to your door.
Communication
To send you order updates, riders' details, and important service alerts.
Improvement
To analyze trends, fix bugs, and improve the ChowEazy platform.
Safety
To detect and prevent fraud, abuse, and security incidents.
4. Data Security
We implement robust security measures including encryption and secure socket layer (SSL) technology to protect your data. While we work hard to protect your information, no internet transmission is 100% secure, so we urge you to keep your password safe.
5. Your Rights
Under Nigerian Data Protection laws, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your account and data (subject to legal retention periods).
- Opt-out of marketing communications.
If you have any privacy-related questions, please reach out to our Data Protection Officer at privacy@choweazy.com.
© 2026 ChowEazy (A Naturenest Global Company). Warri, Delta State, Nigeria.